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PRIVACY NOTICE

Information should move only for a valid business purpose.

This notice summarises how information may be processed inside the BITA Credit Associate operating environment.

Information Collected

Account details, customer contact information, service requirements, uploaded documents, consent records and platform activity may be processed to support requested services and platform operations.

Purpose

Information may be used for account management, customer communication, eligibility readiness, service processing, status updates, fraud prevention, support, audit and legal/compliance requirements.

Sharing

Information may be shared with BITA Credit operations and relevant authorised lenders, channel partners or service providers where required for the selected customer request and subject to the applicable process.

Associate Responsibility

Associates must protect credentials and devices, use approved document workflows, collect only required information, maintain appropriate customer consent and promptly report suspected unauthorised access.